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Shipping Policy

Free worldwide shipping on every order.

Processing time

During the holiday season, orders are prepared within 3–5 weeks. You receive an email confirmation right after ordering.

Delivery time

Once shipped, delivery takes 5–8 business days. A tracking number is emailed to you as soon as your parcel leaves.

Shipping cost

Shipping is free worldwide. No hidden fees are added at checkout.

Lost or delayed parcels

If your tracking has not updated for more than 10 days, email support@noelux.com with your Digistore24 order number and we will help.